FAQ

  • Q What does your company do?

    A Our company is a professional water treatment company, mainly engaged in the design, manufacture and sales of water purification equipment and sewage treatment equipment. We can also customize water treatment solutions for you.
    Our hot-selling products include reverse osmosis (RO), ultrafiltration (UF), nanofiltration (NF), EDI and other water purification equipment; integrated sewage treatment plants (WWTP/STP), air flotation equipment (DAF), sludge filter press, FRP/SS/GLS/GFS water tanks, water pumps, fans, mechanical screens and other sewage treatment equipment.
  • Q Are you a factory or a supplier?

    A We are a factory-type trader with 10 years of experience. We can provide you with a package of services such as process design, equipment manufacturing, installation guidance, spare parts support, etc. You only need to tell me your specific needs and leave the rest to us.
  • Q What pre-services can you provide?

    A We can provide technical consultation, equipment process design, drawing services, video viewing and other pre-services according to your needs to fully meet all your needs.
  • Q Do you provide after-sales service?

    A Of course, we have perfect after-sales service. After the equipment arrives at the installation site, our engineers will guide the installation and commissioning of the equipment online throughout the whole process. If necessary, we can send engineers to the equipment installation site for guidance. Our after-sales service is at your service 24/7.
  • Q How to place an order?

    A First, we will communicate with customers about the application scenarios of the equipment, specific usage parameters, customer-specified equipment models, or we will provide equipment selection suggestions; after confirming the equipment model, we will issue a detailed equipment parameter table and equipment drawings, which will be sent to the factory for production after confirmation by the customer.
  • Q How about your delivery time?

    A Generally, it will take 7-20 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
  • Q How long is the warranty period of your equipment?

    A Our main equipment has a one-year warranty, during which time any parts damaged during normal use can be replaced. We provide operation videos for parts replacement.
  • Q Do you test all your equipments before delivery?

    A Yes, we have 100% power test before delivery.And we will attach our inspection report for every machine.
  • Q Do you Preferred provide wear parts for transacted clients?

    A Yes, we have records for your clients, and will prefer providing accessories to clients.
  • Q What is your terms of packing?

    A  Generally, we use standard exported wooden case for LCL goods, and fixed well for FCL goods.
  • Q What is your minimum order quantity? Can you provide samples?

    A We don't have a minimum order quantity limit. We can provide you with samples, but it is not free.
  • Q How do you make our business long-term and good relationship?

    A We maintain good quality and competitive prices to ensure that our customers can cooperate with us for a long time.
In addition to complete sets of sewage treatment equipment, air flotation machines, filter presses, and supporting water tanks, fans, water pumps, aerators, and biological fillers, our company also sells waste treatment equipment such as medical waste incinerators, pet and poultry carcass incinerators, etc.

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Phone: +86-15133131197
Add: Room 2911, Caiku International Business Port,
No. 41, Zhaiying South Street, Yuhua District, Shijiazhuang City, Hebei Province, China
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